Careers

JFamily Ambassador

Reports to: JFamily Ambassador Coordinator
Part-Time Position: 8 hours / week

About the position
The Edlavitch DCJCC is actively seeking a qualified, outgoing, creative, organized individual who is an excellent communicator and excels at relationship building to work part-time as a JFamily Ambassador serving the following area: ZIP codes 20008, 20015, 20016.  As a Jfamily Ambassador, you will help new parents meet and connect with other Jewish families in Washington D.C.. You will build authentic relationships, create new, barrier-free Jewish experiences, expand communities, and impart relevant Jewish content to families with Jewish children under the age of 3 through phone conversations, coffee meetings, and small-scale outreach and engagement gatherings.

We are looking for someone who is:
• Excited to meet and welcome new parents, and get to know them informally over coffee
• Passionate about Jewish life and interested in facilitating and participating in new opportunities for peers to meet each other
• Self-motivated, curious and open to new ideas
• Knowledgeable about local offerings for new parents 0-36 months (or is willing to learn) both within and outside of the Jewish community
• Outgoing, motivated, highly networked parents with strong communication skills
• Self-driven and able to work independently as well as part of a team

Ambassadors will identify, connect and build micro-communities with the assistance of JCC staff by:
• Participating in monthly training/conference calls to learn and share best practices for engagement, as well as skill building to hold meaningful one-on-one conversations to facilitate connections and to develop successful social media strategies for connecting with families
• Identifying new Jewish moms, dads and families in the community and aspiring to informally meet with an average of two new parents weekly to find out interests, share information on available programs and resources, and deliver JFamily swag bag to new families
• Contribute social media content about and participate in online conversations with topics of interest to new parents
• Complete a brief, online weekly survey to provide a ‘snapshot’ of how local families are engaging in Jewish community and provide insight for future programming based on Ambassador interactions and experiences
• Ongoing monitoring of social media sites to learn what is already being offered for new parents with young children locally and share these observations on monthly conference calls and/or at training sessions
• Contact new families with children under the age of 3; explain program goals; and identify their interests and needs
• Plan, organize, and facilitate regular gatherings in your assigned neighborhood
• Deepen connections through follow-up with photos, contact information, and invitations to future gatherings
• Maintain and track accurate database of communications with parents
• Serve as concierge to cross-promote all local Jewish community programs

Ambassadors have the exciting opportunity to:
• Have a hands-on role in re-imagining their local Jewish community to meet the needs of new parents with young children
• Grow your personal, professional and social network
• Develop new skills that will be valuable for future employment opportunities and/or leadership roles in other organizations
• Learn and work with community partners, as well as the Jewish Federation of Greater Washington

To apply, please e-mail your cover letter and resume to lindsayk@edcjcc.org with subject line JFamily Ambassador.

Director of Patron Services

Theater J, the nation’s premier Jewish theater company, seeks a Director of Patron Services with 2+ years of experience to be part of Theater J’s dynamic full-time team. The largest arts program of the Edlavitch DC Jewish Community Center (EDCJCC), Theater J is “the nation’s most prominent Jewish theater” (American Theatre Magazine) and entering its 29^th season with a return to the newly renovated JCC and a refreshed Aaron & Cecile Goldman Theater, the 240-seat proscenium stage. Theater J is a nationally-renowned, professional theater that celebrates, explores, and struggles with the complexities and nuances of both the Jewish experience and the universal human condition. As the nation’s largest and most prominent Jewish theater, we aim to preserve and expand a rich Jewish theatrical tradition and to create community and commonality through theater-going experiences.

Responsibilities include working with the marketing team to create sales strategies, implementing those strategies, and tracking and analyzing sales results; planning and executing the annual subscription campaign; managing Theater J’s ticket inventory, including the ticketing software system and all sales through other outlets; create and enforce ticketing and operations policies; and co-managing the Ticket Office Manager.

The Director of Patron Services will report directly to Theater J’s Managing Director.

Qualifications
• Bachelor’s Degree
• 2+ years of experience in a patron services position in the arts
• Good organizational and administrative skills, with the ability to multitask
• Excellent interpersonal and management skills
• Ability to work strategically, independently and be a team player
• Strong customer service skills in person, over the phone, and in written communication
• Familiarity with various ticketing software programs. Familiarity with Spektrix is a plus, but not a requirement

To apply, please email a cover letter and resume to Jojo Ruf, Managing Director of Theater J, at jojo@theaterj.org with the subject line “Theater J, Director of Patron Services Search.” No phone calls please.

Duration: Full-Time
Salary: Commensurate with experience
Benefits: The EDCJCC offers a generous benefits/vacation package.
Start Date: Summer 2019

The Edlavitch DCJCC is an Equal Opportunity Employer

Ticket Office Manager

Theater J, the nation’s premier Jewish theater company, and JxJ, a multidisciplinary arts project that encompasses the Washington Jewish Film Festival (WJFF) and the Washington Jewish Music Festival (WJMF), seek a Ticket Office Manager with 2+ years of experience.

Theater J and JxJ are arts programs within the Edlavitch DC Jewish Community Center (EDCJCC), which provides uniquely urban educational, social, cultural, and fitness programs to the DC community inside and outside the beltway. Theater J is “the nation’s most prominent Jewish theater” (American Theatre Magazine) and entering its 29^th season with a return to the newly renovated Aaron & Cecile Goldman Theater, the 240-seat proscenium stage. Theater J is a nationally-renowned, professional theater that celebrates, explores, and struggles with the complexities and nuances of both the Jewish experience and the universal human condition. JxJ’s crown jewel is a three-week festival that takes over the greater Washington region every May and serves as the DC areas single largest Jewish cultural celebration. JxJ, both through WJFF and WJMF programming, also offers consistent, robust, and engaging film and music events throughout the year, outside of the annual Festival. Going into its 30^th year, WJFF is one of the oldest, largest, and most prestigious international Jewish film festivals in the country. Now in its 21^st year, the WJMF is recognized as one of the country’s most essential showcases of Jewish music.

With the opening of the newly renovated Edlavitch DC Jewish Community Center, Theater J and JxJ will collaborate on the establishment of the centralized Ticket Office, which will be run by the Ticket Office Manager (TOM). Responsibilities include the administration and managing of the ticket office, concessions, and ticket stock inventory; hiring, scheduling, and training box office personnel, as well as the usher program for Theater J; FOH personnel for both JxJ and Theater J and managing ticket office staff; working in Spektrix to assist with emails, subscription and pass campaigns and rollout; supporting Theater J and JxJ-specific events; and serving as the front line for customer service to all patrons.

The Ticket Office Manager will report directly to Theater J’s Director of Patron Services and JxJ’s Assistant Director of Communications and Operations.

Qualifications
• Bachelor’s Degree
• 2+ years of experience in a box office position in the arts
• Good organizational and administrative skills, with the ability to multitask
• Excellent interpersonal and management skills
• Ability to work strategically, independently and be a team player
• Strong customer service skills in person, over the phone, and in written communication
• Flexibility of schedule, as some night and weekend shifts will be necessary throughout the year
• Familiarity with various ticketing software programs. Familiarity with Spektrix is a plus, but not a requirement.

To apply, please email a cover letter and resume to Jojo Ruf, Managing Director of Theater J, at jojo@theaterj.org with the subject line “Ticket Office Manager.” No phone calls please.

Duration:  Full-Time
Salary: Commensurate with experience
Benefits: The EDCJCC offers a generous benefits/vacation package.
Start Date: Summer 2019

The Edlavitch DCJCC is an Equal Opportunity Employer

Part-Time Audience Services Associate

Audience Services Associates are part of a dynamic team at Theater J, the largest arts program of the Edlavitch DC Jewish Community Center (EDCJCC). The EDCJCC is currently undergoing a renovation with an expected completion in the summer of 2019 that will feature a new centralized Ticket Office for the arts.

The Audience Services Associate provides box office and front of house support to ensure the highest level of customer service for Theater J patrons through every stage of their ticket purchase process and visit.

Box Office
Monday to Friday, 12:00 to 4:00 p.m.
Additional three-hour shift available at performance times, including nights and weekends.

The Audience Services Associate provides the frontline of customer service, selling both subscriptions and single tickets, answering patron’s questions via phone and in person, processing exchanges and donations, and performing other administrative duties. The Audience Services Associate also participates in the annual subscription campaign, assists with group sales and reservations, and other tasks assigned as assigned by supervisor.

House Management
Shifts of 4 – 5 hours based on the performance schedule and run-time, including nights and weekends.

The Audience Services Associate oversees all front of house operations, including providing excellent customer service, supervising volunteer ushers, managing concessions, and aiding audience members in making their experience at Theater J rewarding and seamless.

Qualifications:
• Strong customer service skills in person, via email, and over the phone.
• Ability to maintain a friendly and professional demeanor under pressure.
• Exhibits strong computer skills.
• Must be able to move concession items up to 50lbs.
• Experience using a customer database, POS, or ticketing system a plus but not required.
• Direct box office/house management experience preferred but not required.

To apply, please send letter of interest and resume to Brian Andrade, Director of Patron Services, at brian@theaterj.org. No phone calls please.

The Edlavitch DCJCC is an inclusive equal opportunity employer.

Part-Time Guest Services Associate

The Edlavitch DC Jewish Community Center is seeking a Part-Time Guest Services Associate to join the Guest Services team. The Guest Services Associate works closely with the Membership Services Director, Guest Services Manager, and Front Desk Reception Staff to ensure smooth, friendly, and efficient operation of the EDCJCC’s reception desk.

Responsibilities include, but are not limited to:

Customer Service:
• As the “front face” of the EDCJCC, maintain the highest level of professionalism and customer service with constituents and staff alike.
• Maintain familiarity with various operations, security, and check-in procedures and strive to keep a “seamless” check-in feeling to incoming guests.
• Greet visitors to the facility, inform appropriate staff member of their guest arrival and direct the guest accordingly.
• Operates multi line main console switchboard and directs calls to appropriate party.
• Maintain familiarity with all scheduled programs and activities weekly/daily
• Keep the reception desk clean and organized.

Front Desk Management:
• Stay in communication with programmers and make updates to schedule as needed and communicate updates to other desk staff and management as appropriate.
• Attend front desk staff meetings.
• Attend all scheduled shifts, find substitutes for needed shift changes, keep the front desk work schedule/calendar and management up to date with shift changes.
• Ensure that the next reception staff has all the tools needed to perform their job efficiently, including physical materials and program knowledge. Arrive five minutes before scheduled shift to review program updates and begin shift prepared.

General Operations:
• Facilitate entry into the building/parking lot using buzzer system.
• Sign-in visitors and guests via appropriate method per type of visit.
• Assist security in monitoring front door/parking lot/building inside and outside activity on CCTV system. Report any suspicious conditions to security.
• Work with Membership Services Director on data entry and administrative tasks as needed.
• Keep daily record of the number of children from each Preschool classroom that exit/enter the building
• In the event of a drill or emergency, notify all staff/appropriate staff and follow security procedures for that event. Maintain active understanding of current security plan.
• Sign for deliveries, prompt security to check-in packages, and advise recipients of the delivery. Contact maintenance as needed to delivery large packages in the building and keep reception area clear.
• Assist staff in holding items for guest pick-up, using appropriate information form.
• Communicate with security, and maintenance via walkie-talkie as needed.
• Check Outlook daily for security alerts and staff updates/notices.

Qualifications:
• 2-3 years of customer experience
• Prior experience in a front desk/reception position a plus
• Prior experience with a community center preferred
• Basic computer, POS, and Microsoft Office experience a must
• Ideal candidate would be a fast learner, able to be productive under pressure, capable of handling high volume/multi-program needs, and has excellent time management skills

To apply, please submit a resume and cover letter of your experience to tenah@edcjcc.org.

Early Childhood Educator

Reports to: Lauren Eskovitz, Preschool Director
Full-Time Position: 40 hours / week

The Edlavitch DCJCC Preschool is seeking full-time early childhood teachers for our year-round program.  The EDCJCC Preschool follows a play-based, constructivist/Reggio Emilia inspired curriculum.  We are a Jewish preschool that celebrates Jewish holidays and emphasizes Jewish values.  We are in the heart of Washington DC and enjoy the benefit of allowing our students to explore the neighborhood.  We are looking for dedicated early childhood educators who are inspired by exploration, investigation, and observation and who are excited to meet children where they are and help them get where they need to go.

Responsibilities and Duties:
1. In conjunction with your co-teachers, follow and develop developmentally appropriate, constructivist curriculum that includes best-practices for early childhood education while interweaving Jewish content. This includes:

• Creating a learning space that promotes curiosity, discovery, independence, self-esteem and creativity.
• Creating and documenting units of study by drawing on children’s natural curiosity and sense of wonder.
• Being present with children, asking questions, listening and honoring their thoughts and ideas.
• Teaching Jewish content to support children’s Jewish learning and identity.

2. Document children’s learning through tools such as portfolios, visuals and written reflections, as well as provide daily communication with parents.
3. Attend, assist, and participate in staff workshops, meetings, trainings and performance reviews.
4. Work in a partnership that includes staff, parents and children.
5. Fulfill all licensing requirements from OSSE and NAEYC.

Qualifications and Skills:
Candidates must have:
• A college degree (BA/BS or CDA) or higher in early childhood education/child development.
• Classroom experience working with a mixed age group, 2-5 years of age.
• A demonstrated understanding of the different developmental stages of two-, three-, four-, and five-year-olds, and effective ways to support their social and emotional development.
• Experience developing and delivering age-appropriate curriculum and tracking children’s progress.
• Strong group management skills.
• Exceptional classroom and time management skills.
• Excellent oral and written communication skills.
• Judaic knowledge or a willingness to learn and implement Judaic culture into the classroom.

Compensation & Benefits
• Compensation is commensurate with experience
• Health/dental insurance
• Paid vacation, sick leave, and holidays

To apply, please send a cover letter indicating why you think you would be a good fit for this position and a resume to laurene@edcjcc.org