Aquatics Frequently Asked Questions
What are the Covid-19 Protocols pertaining to the pool?
There is no evidence that Covid-19 can spread to people through recreational water. However, it is important to limit close contact with people outside of your home when visiting public pools, hot tubs, and water playgrounds, as well as natural bodies of water—like beaches and lakes—to slow the spread of Covid-19. The EDCJCC is also implementing additional cleaning and disinfectant procedures throughout the pool area in between lessons.
Staff and patrons are encouraged to reschedule if they are experiencing symptoms of illness.
Masks are mandatory in all areas surrounding the pool.
Pool capacity has been lowered to maintain social distancing in the water.
Social distancing is required in the lobby at all times.
In the event that you would prefer for your instructor/child to wear a mask during lessons, we can accommodate this. Please note that this may impact the quality of lessons. For more information, please email email@example.com.
How large is the pool?
There are two 20-yard lanes and one 15-yard lane.
What is the temperature of the pool?
The pool is usually kept between 84-86° F.
Do I need a membership to swim laps during lap swim?
Membership is not required to use the pool. Nonmembers can pay a fee of $20 for a day pass and use the pool during scheduled lap swim times. For more information about membership, please email Tena Howell at firstname.lastname@example.org.
Are locker rooms available?
Locker rooms are only available for ages 13+. Families with younger children should use the universal changing room. Please note that the steam room and showers are currently closed due to Covid-19 restrictions.
How long are lessons?
Swim lessons are 30 minutes. Please make sure to show up in time to prepare before class.
What equipment/gear does my child/do I need for classes?
Patrons should always wear a lined bathing suit. Goggles and swim caps are encouraged if necessary. Most equipment for class will be provided.
Can I get in the water with my child or stay on the deck during class?
Until Covid-19 restrictions are lifted, parents are required to stay in the lobby through the duration of class. You may escort your child onto the deck to meet your instructor, but you must return to the lobby afterwards. Parents are not allowed in the pool for private swim lessons at any time.
I’m running late. Will I still be able to have a lesson?
Please inform your instructor as soon as possible if you’re running late. If your arrival time is after your designated time slot, a lesson can no longer occur. Most instructors are very flexible and may be able to reschedule for a different time.
My family is going on vacation. Can I take a break in lessons?
Please inform your instructor as soon as possible if you’re unavailable for your lesson(s). Most instructors are very flexible and are happy to move your appointment time to a later date.
What skill level(s) does the EDCJCC provide lessons for?
We provide lessons to ALL skill levels. We also provide water acclimation for new swimmers and swimmers with anxiety/fear.
How many times a week can I/my child(ren) have lessons?
Lessons can happen as many times as your instructor is available for class. Please note that space is very limited at this time.
Will I have the same instructor every class?
You/your child(ren) will have the same instructor every time if you prefer. In the event that your instructor isn’t available for a session, a sub can be requested.
I have credit for group classes from last year. Can I use this for private swim lessons?
Group class credits are applicable to group classes only. In the event you would prefer a refund, please email us at email@example.com.
I have 2 kids. Can they take classes together?
At this time, private swim lessons are for one individual at a time. Semi-private lessons will be made available as soon as Covid-19 restrictions are lifted.
Do I need to remit payment prior to classes starting?
Payment should be remitted prior to starting class. We accept payment online through a link provided after registration or cash payment. A receipt can be rendered by request.
I need to book my class and don’t see my time slot available. Should I book whatever is open?
Only reserve the time slot confirmed by your instructor. If you don’t see it available, contact the instructor or lessons coordinator.