Registration FAQs

For the best experience, please use Google Chrome on a laptop or desktop computer.

No login is required to browse EDJCC programs, but you will need to be logged in to your My EDCJCC Account to register for your programs. Have questions about logging in or creating an account?
See our Account FAQs now!

Theater J and JxJ tickets, subscriptions, and passes require a different login than other EDCJCC programs. Click here to login to your account for those programs. If you have issues, call the box office at 202-777-3210 or email theaterj@theaterj.org or boxoffice@jxjdc.org.

Frequently Asked Questions

1. Click “register” or “purchase tickets” from any edcjcc.org program page. Once you’ve been redirected to the registration portal, click “enroll” or “options” to see specific dates and times.

2. If you are not already logged in, you will be prompted to log in or create an account.

3. Once you’re logged in, you will be able to select the member(s) of your family that will be participating in the program. If a family member is not listed, you can add them to your family by clicking “Create a new contact” and following the prompts.

If a family member is greyed out, that is because they don’t meet the requirements of the class or event. These requirements can be based on age, membership type, or even lack of information about the participant. You can review and edit these details on the Personal Information page.

4. You can add multiple family members to multiple programs in one transaction. A cart timer will remain visible in the top right-hand corner to show how much time you have remaining to check out.

Once you have finished adding all options for all enrollees into your cart, click NEXT

5. Some programs may require additional information. Make sure to answer all questions or sign all releases for all participants. Once you’ve reviewed that the class information, number of participants, and final price are correct, click “Pay Now” to complete your transaction.

Click “make payment” to provide the details of your payment method. If you wish to use this payment method in the future, make sure to check the Save on file and Use this for future payments boxes.

6. Once your registration is complete, a receipt will be sent to your email. You can also visit your family’s account to see all enrolled programs.

Once you have added an event to your shopping cart, but before checking out, click the shopping cart icon in the top right of your screen. Enter your discount code into the box that says “Enter Coupon Code” and then click “Apply Code.” Finally, click the red Next button and continue with your purchase.

Log into your My EDCJCC portal

Scroll down underneath the My Details section until you see the heading labeled My Classes.

Here, you can view your household’s registrations for classes, events, and programs across the Center. The “Active Enrollments” section contains ongoing programs that are currently being held, as well as upcoming programs or events that have not yet begun.