Account FAQs

If you have previously registered for an EDCJCC class online, purchased tickets to an Arts & Culture event, or have a membership, you may already be in our system. 

Click the “Create an account” link at My EDCJCC Account, fill in the required information using the email that is most likely on file with the EDCJCC, and click “submit.”

Hint: If you received an email about the transition to our new system, use the email address at which you received that message. 

If you see an alert that says, “This user already exists,” you already have an account. Click “Reset Password” and a system generated e-mail will be sent to you so that you can choose your own password. Once your e-mail/username and password are set up, you can continue with registration. 

STEP 1: You can create an account or login at https://edcjcc.my.site.com. 

STEP 2: Enter in previously created log in information or click “Create an account.” Account holders must be 18 or older. If you wish to register a child for a program, you may add them to your account after you have created it. 

STEP 3: Once in your account, you can add additional family members to your account; change your username/password; sign up for classes and programs for youth and adults; and access your transaction history, billing information, and contact information. 

My EDCJCC Account is a portal to your account and contact information for reference and updating. Your account holds the contact information we have on file for you and anyone in your household, as well as previous transaction history. You can save your preferred credit card for monthly billing if needed or for one-off program registrations, as well as update address and birthdate information for yourself and your household. 

If you forget your password, select “Forgot Password?” on the My Account login page. You’ll receive an email to reset your password from My EDCJCC Account, donotreply@edcjcc.org. You may need to check your spam folder. Click on the link provided in the email to reset your password. If you receive an error, please contact us at info@edcjcc.org for assistance.    

If you need additional help, please don’t hesitate to reach out to us at info@edcjcc.org so we can help get your new account set up.

Need help registering for a program? Visit our Online Registration FAQ page.