Edlavitch DCJCC Aquatics Polices
There are no refunds or credits given for withdrawals if made later than two weeks prior to the start date of the class, or for classes not attended.
If it is more than two weeks before the start date of the class, you will receive a full refund minus the $2 credit card processing fee.
Unfortunately, because we cannot offer more than one or two of each type of class in a session and because our classes are generally full, we cannot allow you to make up a missed class by attending a class for which you are not registered.
Online registration must be completed with the name of the family attending class. Please do not sign up for others under your name. Classes are not transferrable to another party.
Only the child and parent/guardian who registered for a group swim class and are on the Aquatics Consent & Release of Liability form may participate in the class.
For Little Flippers, Polliwogs and Tadpoles classes only one parent/guardian may participate in the pool with the child. We ask that spectators do not observe these group classes from the pool deck. For Guppies, one parent/guardian may observe the class from the pool deck.
If a class needs to be cancelled we will try to schedule a make-up. We will do our best to schedule the make-up class on the same day and time as the regular class, but we reserve the right to schedule make-ups at a different day and/or time if necessary. If a make-up is offered, you will not be refunded for the cancelled class even if you personally cannot attend the make-up. If there is no possibility for a make-up, we will issue a refund to your credit card.
If classes are cancelled because of inclement weather, we will do our best to schedule a make-up, but you will not receive a refund for the class if there is no possibility of a make-up.
If a teacher needs to cancel a class or there is an inclement weather delay or closing, families registered in the class will receive an email at the address they listed as their on the registration form. We will give as much notice as we can about cancellations, but please understand that, unfortunately, last-minute situations do arise and we are not equipped to make phone calls or send text messages; email is the only way that you will be notified, even for last-minute cancellations.
Private Lesson Cancellations
There is a 24 hr cancellation policy for private swim lessons.
Please cancel your lesson with the instructor within 24 hr of the lesson. Cancellations made after 24 hours will be charged as a lesson.